Effective date: March 2026
At Locked In Learning, we take your privacy seriously. This policy explains how we collect, use, and protect personal information when you use our website or services.
1. Who We Are
Locked In Learning provides personalised 1:1 tuition and mentorship for young people across Surrey and Hampshire.
You can contact us at:
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Email: contact@lockedinlearning.co.uk
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Phone: +44 7387 848894
2. Information We Collect
We may collect the following information:
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Name, email, phone number (from contact forms or bookings)
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Student details (age, school, subjects, learning needs)
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Payment information (processed securely through third-party providers)
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Website usage data through cookies/analytics
3. How We Use Your Information
We use personal information to:
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Respond to enquiries and arrange tutoring sessions
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Communicate important updates or changes
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Personalise tuition to each student’s needs
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Comply with legal and safeguarding obligations
4. How We Protect Your Information
We take all reasonable measures to protect your data:
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Secure storage on encrypted systems
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Limited access to authorised staff only
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Regular review of data handling procedures
5. Who We Share Your Information With
Your information is not sold or shared for marketing purposes. We may share data with:
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Payment processors (for booking sessions)
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IT providers hosting our systems
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Safeguarding authorities if legally required
6. How Long We Keep Your Data
We retain personal data only as long as necessary for:
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Providing tuition services
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Legal or safeguarding requirements
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of any inaccurate information
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Request deletion of your data (where legally permitted)
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Object to processing or request data portability
To exercise your rights, please contact us at contact@lockedinlearning.co.uk .
8. Cookies
Our website may use cookies or analytics to improve user experience. You can disable cookies in your browser settings if you prefer.
9. Safeguarding
As a provider working with minors, we follow strict safeguarding procedures. Any concerns about student safety are handled in line with UK safeguarding guidance.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
11. Contact
For any questions about this privacy policy, please contact:
Locked In Learning
Email: contact@lockedinlearning.co.uk
Phone: +44 7387 848894